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Beth Marquez

Beth Marquez

Chamberlain College of Nursing, USA

Title: Enhancing nurse satisfaction through preceptor training

Biography

Biography: Beth Marquez

Abstract

Healthcare organizations today are faced with signifi cant operational challenges. Th e substantial transformation of healthcare delivery has resulted in organizations searching for innovative ways to ensure sustainability of their fi nancial and human resources. Stakeholders at all levels are forming expectations of what the future will hold for the provision of quality healthcare services. If the fi nancial implications associated with nurse retention are not convincing on their own merit, the impact of turnover on patient care is a compelling concern as well. Increased turnover has been identifi ed as a factor associated with an increase in sentinel events. Literature reveals that by 2020, half a million nurses will retire resulting in a signifi cant loss of nursing expertise. Retention of existing nursing staff is critical to the fi nancial and operational sustainability of healthcare systems. A key factor impacting retention is nurse satisfaction which is directly impacted by the culture of the healthcare organization. Th e relationship between the new nurse and their preceptor can be a powerful factor in job satisfaction and retention. In the absence of a strong preceptor fi gure, nurses can have signifi cant barriers adjusting to the culture of an organization. Th e presentation will provide an overview of the value formal preceptor training can have on nurse satisfaction and role confi dence. Factors impacting retention, the link between nurse satisfaction and retention and the impact of nurse preceptor programs will be discussed.